Mission Critical Support
Mission Critical Support is the ultimate level of protection for mission critical IT systems that cannot suffer any sustained interruptions.
As well as all the benefits of RTS, this option offers the customer the added assurance of replacement technology in the event of a serious disaster.
If the customer's original equipment is out of action for any reason within a required time frame, a pre-configured alternative will be installed to restore the system to service. This ensures that whatever the problem, be it technological or an environmental disaster, such as a fire, flood, or access issues, the customer is protected in all circumstances.
More information
Contact ICM
If you want to find out more about how ICM can improve the performance, availability and resilience of your IT systems, please do not hesitate to contact us.
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News and events
ICM is Preferred Supplier for HP and NSSA
Following a successful re-tendering bid, HP has again been awarded National Server and Storage Agreement (NSSA) status, and has chosen ICM as one of its preferred partners to deliver products to further and higher education institutions. further details >>>
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Supplier Statement on Business Continuity Services relating to a Pandemic
Given the specific challenges raised by a potential Global Pandemic, the undersigned UK Business Continuity Providers have been asked to issue a joint statement of clarification of their approach and capabilities in respect of a pandemic event affecting their customers. white paper pdf >>>
